Um Estudo Analítico Sobre A Gestão Da Qualidade Total, Seu Uso No Nível De Utilização No Processo De Aprendizagem E A Importância Das Ferramentas Da Qualidade Na Resolução De Problemas Educacionais
Tesis
Materias > Ingeniería
Materias > Educación
Universidad Internacional Iberoamericana México > Docencia > Trabajos finales de Máster
Cerrado
Portugués
Ao longo dos tempos, foi cada vez mais importante a análise do gerenciamento dos processos educacionais por empresas que trabalham no ramo do ensino, assim como o uso de ferramentas de gestão que viabilizem uma melhor avaliação e controle da qualidade dentro dos processos de aprendizagem. As organizações da educação devem aplicar a gestão da qualidade total como uma estratégia empresarial, possibilitando melhores oportunidades para obter-se benefícios mesmo em um mercado cada vez mais rotativo e competitivo. Esta questão é possível através do desenvolvimento de uma cultura com foco na qualidade, com o objetivo de ganhar resultados mais produtivos e a satisfação total dos alunos e clientes. Este trabalho tem como intuito estudar as ferramentas de gestão da qualidade total e identificar se a utilização dessas ferramentas e métodos para controle e avaliação do processo de ensino podem ocasionar uma influência no aumento da produtividade do sistema de aprendizagem da empresa A. A pesquisa é de caráter exploratória e descritiva, realizada através de um levantamento bibliográfico dos fatores relacionados à gestão da qualidade total, e em forma de análise de casos e situações cotidianas ocorridas na empresa com os seus alunos, com o intuito de encontrar-se um fundamento para a pergunta principal da pesquisa. Mesmo com algumas deficiências durante os processos de aplicação e avaliação das ferramentas nos tópicos estudados, os resultados obtidos ocasionaram a criação de uma relação entre o uso das ferramentas da qualidade com melhorias significativas no processo educacional, e, por conseguinte, o aumento da produtividade da instituição.
metadata
Sena Souza, Daniela
mail
danielasena90@yahoo.com.br
(2022)
Um Estudo Analítico Sobre A Gestão Da Qualidade Total, Seu Uso No Nível De Utilização No Processo De Aprendizagem E A Importância Das Ferramentas Da Qualidade Na Resolução De Problemas Educacionais.
Masters thesis, SIN ESPECIFICAR.
Resumen
Ao longo dos tempos, foi cada vez mais importante a análise do gerenciamento dos processos educacionais por empresas que trabalham no ramo do ensino, assim como o uso de ferramentas de gestão que viabilizem uma melhor avaliação e controle da qualidade dentro dos processos de aprendizagem. As organizações da educação devem aplicar a gestão da qualidade total como uma estratégia empresarial, possibilitando melhores oportunidades para obter-se benefícios mesmo em um mercado cada vez mais rotativo e competitivo. Esta questão é possível através do desenvolvimento de uma cultura com foco na qualidade, com o objetivo de ganhar resultados mais produtivos e a satisfação total dos alunos e clientes. Este trabalho tem como intuito estudar as ferramentas de gestão da qualidade total e identificar se a utilização dessas ferramentas e métodos para controle e avaliação do processo de ensino podem ocasionar uma influência no aumento da produtividade do sistema de aprendizagem da empresa A. A pesquisa é de caráter exploratória e descritiva, realizada através de um levantamento bibliográfico dos fatores relacionados à gestão da qualidade total, e em forma de análise de casos e situações cotidianas ocorridas na empresa com os seus alunos, com o intuito de encontrar-se um fundamento para a pergunta principal da pesquisa. Mesmo com algumas deficiências durante os processos de aplicação e avaliação das ferramentas nos tópicos estudados, os resultados obtidos ocasionaram a criação de uma relação entre o uso das ferramentas da qualidade com melhorias significativas no processo educacional, e, por conseguinte, o aumento da produtividade da instituição.
Tipo de Documento: | Tesis (Masters) |
---|---|
Palabras Clave: | Qualidade,Produtividade,ensino,aprendizagem. |
Clasificación temática: | Materias > Ingeniería Materias > Educación |
Divisiones: | Universidad Internacional Iberoamericana México > Docencia > Trabajos finales de Máster |
Depositado: | 14 Mar 2024 23:30 |
Ultima Modificación: | 14 Mar 2024 23:30 |
URI: | https://repositorio.unini.edu.mx/id/eprint/2565 |
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